24 May 2018
This policy explains how we collect and process data received from you and how we comply with the GDPR (General Data Protection Regulation). Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
2. DATA WE COLLECT
We may collect and process the following data about you:
- Names, Addresses, Job Titles/Functions, Emails, Telephone numbers, Social Media Handles and, in the event you are a Supplier, bank account details
- Information you put into forms or surveys
- A record of any correspondence between us
- Details of transactions you carry out (please note that we require your personal data in order to enter into a contract with you)
- Details of your visits to our site and the resources you use
- Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
(a) you have given consent to the processing of your personal data for one or more specific purposes;
(b) processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
(c) processing is necessary for compliance with a legal obligation to which we are subject;
(d) processing is necessary to protect the vital interests of you or of another natural person;
(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
(f) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our credit card payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
3. HOW WE USE THE DATA WE COLLECT
We use information about you to:
- Provide information, products and services that you request, or (with your consent) which we think may interest you;
- Carry out our contracts with you;
- Present website content effectively to you;
- Tell you about other goods and services that might interest you.
If you are already our customer, we may contact you electronically about products and services we believe would be of interest to you.
If you are a new customer, you will only be contacted if you agree to it.
4. HOW AND WHERE WE STORE YOUR DATA
Data security is very important to us, and we do all that we reasonably can to protect your data.
We will not transfer your collected data to storage outside the European Economic Area (EEA).
We only keep your personal data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it. In any event, we will conduct regular reviews to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.
5. DISCLOSING YOUR INFOMATION
We are allowed to disclose your information in the following cases:
- We can disclose it to other businesses in our group.
- We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights.
- We can exchange information with others to protect against fraud or credit risks.
Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.
6. YOUR RIGHTS
If you don’t want us to use your personal data for any of the reasons set out above, you can let us know at any time by contacting us at firstname.lastname@example.org, and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible products and services to you.
In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the products and services we can provide you if you don’t provide your personal data in these cases.
Under the GDPR, you have the right to:
- request access to, deletion of or correction of, your personal data held by us at no cost to you;
- request that your personal data be transferred to another person (data portability);
- be informed of what data processing is taking place;
- restrict processing;
- to object to processing of your personal data; and
- complain to a supervisory authority.
Users are advised that if they wish to deny the use and saving of cookies by our websites on to their computer’s hard drive, they should take necessary steps within their web browsers security settings to block all cookies from our websites and our external serving vendors or use the cookie control system if available upon their first visit.
8. DOWNLOADS & MEDIA FILES
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
9. EXTERNAL WEBSITE LINKS
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
10. EMAIL MAILING LIST & MARKETING MESSAGES
We operate an email mailing list programme used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations referenced above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
11. SOCIAL MEDIA POLICY & USAGE
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about social media privacy and usage policies on website of each social media outlet.